Question 1

Can I buy tickets at the gate or are they only available online?

Accepted Answer

To guarantee your spot we recommend purchasing in advance online, but some tickets will be available at the gate base on availability.

Question 2

Can I get a refund on a pre-purchase ticket?

Accepted Answer

All sales are final, and we cannot refund tickets unless a refund is due in accordance with our weather & date change policy which is detailed below in the weather policy.
 
All purchasers are asked to agree to this policy during checkout by ticking a box ensuring they are aware of the policy. To avoid disappointment we recommend checking your calendar and selecting the date and time of your visit carefully.

Question 3

Who is defined as an Adult, Child or Family ?

Accepted Answer

Adult - 16 years of age and older
Child -  3-15 years of age
Children 2 and under - FREE and do not require an entry ticket, but will require ride tickets if wanting to ride
Family - Admission is for any 4 people of any age whether child or adult

Question 4

Do I need to print tickets or can I show them on my phone?

Accepted Answer

You can print tickets or show them on your phone at the ticket box.  If showing on your phone, please have each QR code ready to be scanned once you reach the ticket box to ensure the most efficient experience possible.

20 - 29 Mar 2027

FAQ

Frequently asked questions

Can I buy tickets at the gate or are they only available online?

Can I get a refund on a pre-purchase ticket?

Who is defined as an Adult, Child or Family ?

Do I need to print tickets or can I show them on my phone?

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